- Answer phone calls and respond to customer inquiries regarding products and services. ∙ Recommend product or service by collecting customer information and analyzing their product and service needs.
- Handle and process online and telephonic orders.
- Mobilize delivery staffs in wise, effective and efficient manner.
- Ensure excellent service standards and maintain high customer satisfaction. ∙ Know the company’s products and services and stay updated with the related issues. ∙ Promptly identify and resolve customer issues and follow up to ensure resolution. ∙ Contribute to team effort by accomplishing related results as needed.
Academic Qualification: +2 Complete or Bachelors Running
Job Specification
- Should be willing to work in evening shift,
- Should be willing to work in weekends and public holidays,
- Having a driving license and personal vehicle (Two Wheelers) is a must (For Evening Shifts)
Benefits
- Social Security Fund
- Festival allowance
- Friendly and Collaborative work environment
- Night and morning allowances
Note
- Job Type: Full Time & Part Time (Day Shift & Evening Shift)
- Duty Timings: Flexible Duty Hours
- Salary: Basic pay along with overtime and Night Allowances
Freshers are highly encouraged to apply