AlphaBetaTheta Technologies

Customer Service Representative

AlphaBetaTheta Technologies

Customer Service Representative

Alpha Beta Theta Technologies is an IT services and consulting business. Our purpose is to support our clients to achieve better solutions and outcomes. We are committed to making our clients’ work simpler by providing a wide range of specialized services like web development, software development and IT consulting.

Customer Service Representative

Views: 5031 | This job is expired 1 year, 4 months ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kuleshwor, Kathmandu
Offered Salary : NRs. 60,000.00 Monthly
Apply Before(Deadline) : Dec. 20, 2022 23:55 (1 year, 4 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 3 years
Professional Skill Required : Counseling Communication Problem Solving Interpersonal Skills
Other Specification
  •  Bachelor’s Degree.
  •  Persuasive Speaking Skills.
  •  Empathy and Adaptability.
  • Clear Communication Skills.
  • Effective Listening.
  • Patience and Attentiveness.

Job Description

  • Receiving and placing customer service telephone calls
  • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
  • Resolving customer complaints, managing database records, and drafting status reports on customer service issues
  • Data entry and research as required to troubleshoot customer problems

Note:

  • Working hours: 9 hours (7:45 PM to 4:45 AM- night shift)
  • Working Days: Monday to Friday

This job has expired.

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