Ashutosh Brokerage and Securities

Customer Service Representative

Ashutosh Brokerage and Securities

Customer Service Representative

Welcome to Ashutosh Securities, a dynamic and ever evolving stock broker located at the heart of Kathmandu, Nepal. With a storied legacy spanning decades, we epitomize an unwavering dedication to exceptional research and unparalleled service.


Ashutosh Securities boasts a distinguished team of experts, their collective wisdom honed by years of market experience. Our legacy of excellence continues to evolve as we adapt to modern financial dynamics while preserving our core values.


We proudly stand as one of Nepal’s oldest stock brokerage firm, dedicated to providing clients with meticulously crafted investment solutions, underpinned by our timeless principles of research, service, and tradition.

Welcome to Ashutosh Securities, a dynamic and ever evolving stock broker located at the heart of Kathmandu, Nepal. With a storied legacy spanning decades, we epitomize an unwavering dedication to exceptional research and unparalleled service.


Ashutosh Securities boasts a distinguished team of experts, their collective wisdom honed by years of market experience. Our legacy of excellence continues to evolve as we adapt to modern …

Customer Service Representative

Views: 2029 | This job is expired 3 years, 1 month ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Client servicing, Customer relationship, Face to face customer support, Guest relation/ servicing, Online support
Job Level : Mid Level
No. of Vacancy/s : [ 3 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Feb. 26, 2021 23:55 (3 years, 1 month ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 2 years
Professional Skill Required : Communication Teamwork Interpersonal Skills
Other Specification
  • Responsible and self-motivated people with a “can-do" attitude
  • Good interpersonal skills and excellent command over the English Language
  • Ability to work in a team
  • Effective communicative skills in written form
  • Basic knowledge of computer
  • Experience of having worked on call centres and customer service roles would be highly appreciated

Job Description

  • Respond to customer queries in a timely and accurate way, via phone, email or chat
  • Identify customer needs and help customers use specific features
  • Maintains customer records by updating account information
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
  • knowledge and flair for the stock markets and computers, you enjoy helping others
  • Keen learner with a disciplined attitude, you take delight in speaking over the phone and communicating on emails
  • Team player with effective analytic and communication skills, you resolve customer queries faster than the speed of light
  • Provide accurate, valid and complete information by using the right methods/tools
  • Maintaining a positive, empathetic and professional attitude toward customers at all times
  • Collaborate with team-members to ensure superior customer experience

This job has expired.

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Ganapati Bhawan
Min Bhawan Main Road
New Baneshwor
Kathmandu, Nepal

+977 1 4106700
[email protected]