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Trading - Export / Import / Merchandising
+5 more
Full Time
|Job Description
Roles and responsibilities of this job
Customer Service Representative is responsible to support both business and operational functions with accountability. You will be responsible for coordinating and assisting the teams in handling customer inquiries in the e-commerce platforms and emails. Fast, concise and clear communication is key as is cross-functional relationships with global and local teams.
Work Hours: 10 a.m. to 5 p.m. (Including 45-minute lunch break)
Work Benefits
Applying Procedure:
Do you think you are the right fit?
Send us your resume and cover letter to [email protected]. Please visit www.feltandyarn.com to know more about us!
Job Location: Khusibu, Nayabazzar-16, Kathmandu, Nepal
Note: We strongly advise applying only if the job location is suitable for you, also please kindly go through our organization details and business nature.
OR,
Job Specification
Required qualifications for this job
Other Specification
Every day, we get a lot of messages to inquire about products, place orders, change orders, or know how far the shipment has reached. As CSR, your core job is to give your best and solve any query of customer without losing calmness.
Requirement
Skills Required
Required skills for this job
Salary
Offered financial and non-financial compensation for this job
Applying Procedure
Click on Login to Apply and apply to this job via your jobseeker profile with easy apply process.
Note: You need to have merojob registered jobseeker profile to apply via your profile.
Apply Before: Nov 21, 2020
About the organization
Felt and Yarn is a proud provider of premium quality, ethically produced, and eco-friendly handcrafted felt supplies ranging from home decor, cozy shoes, novelty cat caves, rugs, yarns, and many more! Our fine quality wool is processed by hand from local sheep and meticulously dyed and felted into gorgeous and whimsical items with love, from start to finish. Whatever you need, from themed holiday decor, colorful felt balls, to natural cat and dog toys; we have the perfect felted fun for your home.
Our production is centered around employing local household Nepalese women, providing them with training, fair wages, and a safe working environment, by choosing Felt and Yarn you choose to support sustainable, eco-conscious craft and make upskilling the people of our remote villages possible. Thank you, enjoy our soft, colorful products!
