Connect World Service
BPO / Call Center / ITES

Connect World Service Pvt Ltd is the Global company providing the outsourcing and accounts consultancy services, It provides outsourcing service to the international company giving benefit to our Nepalese citizens who would like to stay in country to make difference while chance of involving in international Fashion industries as their career path and personal growth.

Customer Service Representative

Views: 2160 | This job is expired 5 months, 4 weeks ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Teku, Kathmandu
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Jan. 03, 2025 23:55 (5 months, 4 weeks ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 1 year
Professional Skill Required	:	Interpersonal Skills Communication Organizational Problem-Solving Skills

Other Specification

Proficiency in English is a MUST to deal with international clients.
Proficient user of Excel, Email, Internet, and other Microsoft programs.
Efficient with strong attention to detail.
Quick learner with the ability to adapt to new tasks and environments.
Strong communication skills for interacting with customers, suppliers, and colleagues, fostering a team spirit.
Confident in dealing with a variety of people and building good relationships.
Interest in fashion industry trends and practices.
Preferably experienced in accounting or related fields.

Job Description

Our London based Ladies fashion brand , UK and Europe's high street online retailer are looking for talented, versatile individual who has strong willingness to adapt and looking to join fashion industry as customer service officer / Social Media Manager.

About the role:

The ideal candidate will be very enthusiastic and dedicated on customer service , the role will involve (but is not limited to):

Sales Channel Management: Oversee and manage sales channels effectively.
Communication: Maintain close communication with our UK and Europe fashion market, including prominent fashion brands.
Sales and Returns Analysis: Prepare and analyze reports for our international platforms.
Customer Service: Handle day-to-day customer service queries and resolve them in a timely manner.
Collaboration: Work and communicate closely with the international management team.

Working Hour:

Monday to Friday 11:00AM to 7:00PM
Saturday : 10:00AM to 6:00PM

Note:

As this job role relates with dealing the clients in overseas (UK and Europe). We have slightly different working hour to cater with the customer's need. So we are available to communicate with customer as per their working time at our office located in Teku, Kathmandu

This job has expired.

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