Himalaya Freight Logistics
Logistic / Courier/ Air Express Companies

Himalaya Freight Logistics is a leading international freight forwarding company specializing in providing seamless and reliable logistics solutions. With a global network and expertise in air, sea, and land transportation, we ensure the efficient movement of goods worldwide. Our commitment to customer satisfaction, timely delivery, and cost-effective services makes us a trusted partner for businesses seeking comprehensive logistics solutions.

Customer Service/ Operation Executive

Views: 1643 | This job is expired 4 months, 3 weeks ago

Basic Job Information

Job Category	:	General Mgmt. / Administration / Operations
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 4 ]
Employment Type	:	Full Time
Job Location	:	Bhaktapur Lalitpur
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Dec. 16, 2024 23:55 (4 months, 3 weeks ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 2 years

Other Specification

Minimum Bachelor’s degree from the management field
Good working knowledge of Excel, Word, MS Outlook & PowerPoint
Proven experience of 2 years in customer service/operations in a logistics industry is preferred
Fluency in English/Nepali/Hindi languages
Capable to work effectively under pressure maintaining healthy office environment
Respect and adhere to company policies, procedures and guidelines

Note :

2 wheelers with valid driving license is preferred
Residents from Lalitpur & Bhaktapur is preferred

Job Description

Ability to communicate effectively with customers and internal teams to a positive work environment
Attend calls & communicate over emails on daily shipments
Follow up with national/international vendors & prepare date wise activities on a daily basis
Daily update to customer on their shipments & understand their requirements
Communicate with Shipping lines, Airlines, Transporter, CHA and other vendors on a daily basis
Prepare daily/weekly reports and update to the line manager or management
Ability to resolve customer issues through communication and strategic actions
Customer Satisfaction and Customer Experience skills

This job has expired.

Similar Jobs