Alfa Beta Institute

Customer Service Officer

Alfa Beta Institute

Customer Service Officer

Alfa Beta has gloriously completed 33 years in the field of International Education Consulting and is proudly representing more than 500 institutions from over 18 countries. Since its establishment, the organization has been dedicated to helping students make the right choice of their education and future careers globally. 

As a member of the AIRC and Prometric authorized Service Provider, we follow a very strict guideline of operations and have developed our working procedures accordingly. In these years we have grown to ten centers across the country and an onshore center in Sydney Australia. We are today the largest study abroad and test preparation center in Nepal touching and changing the lives of over ten thousand students annually.

We have been an AIRC certified company for more than a decade. Alfa Beta is the largest English testing center for Pearson, TOEFL and IDP IELTS (through our sister concern Deeya Management & Consulting Services) in Nepal and tests over 1,00,000 students annually. Alfa Beta was awarded by IDP IELTS as “Nepal’s No.1 Business Partner” for seven consecutive years from 2017 to 2023.

We believe that there is a tremendous potential in every individual and all that is needed to tap this potential is to give the individual the space to grow and explore.

Alfa Beta has gloriously completed 33 years in the field of International Education Consulting and is proudly representing more than 500 institutions from over 18 countries. Since its establishment, the organization has been dedicated to helping students make the right choice of their education and future careers globally. 

As a member of the AIRC and Prometric authorized Service Provider, we follow a very strict …

Customer Service Officer

Views: 1313 | This job is expired 1 month ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Buddhanagar, Kathmandu
Offered Salary : Not Disclosed
Apply Before(Deadline) : Apr. 08, 2025 23:55 (1 month ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Professional Skill Required : Communication Multitasking Organizational Time Management Customer Service

Job Description

  • Handle client communication: Attend phone enquiries and provide general information to the visitors
  • Carry out academic sales and Entrance preparation sales
  • Conversion of leads into walk-ins and for study abroad processing
  • Maintain and update data in the system

Our Offering

  • An international workplace that fosters a culture of diversity and inclusion
  • Flexible scheduling to accommodate a harmonious work-life synergy
  • A remuneration package that is both competitive and comprehensive, including Provident Fund, gratuity in line with service end, festival allowance, extensive medical and accidental coverage, as well as paid leaves in compliance with labor regulations
  • Incentive schemes designed to acknowledge and reward outstanding performance
  • Opportunities for international travel, expanding both professional and cultural perspectives
  • Strong pathways for career progression, promising growth and advancement within our organization
  • An inclusive group benefits scheme that encompasses healthcare, hospitality, and additional business verticals

Note: Female candidates are highly encouraged to apply.


This job has expired.

Similar Jobs
Powered by Merojob AI

Job Action

Similar Jobs
Powered by Merojob AI
job_detail_page
Search, Apply & Get Job: FREE