Expert Education and Visa Services

Immigration & Education Consultancy

Customer Service Assistant

Views: 802|Published on: Apr 25, 2022

Teaching / Education

Mid Level

Full Time

Vacancy: 2

kathmandu|

Experience: Not Required|

Not Disclosed

Job Description

Roles and responsibilities of this job

Listening to customer concerns and providing information, answers, or responses.
Taking orders and processing billings and payments.
Obtaining and correctly recording customer information.
Reviewing and making changes to customer accounts.
Handling customer complaints and processing returns effectively.
Keeping records of customer interactions.
Ensuring customer satisfaction or referring customers to supervisors.
Identifying opportunities to up-sell other products and services.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:Not Required

Other Specification

He or she needs to be very friendly, polite and tactful in nature.
Ability to build excellent rapport with customer to ensure customer satisfaction
Good in both English and Nepali language
Good communicator and good negotiation skills.

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

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Apply Before: May 10, 2022

About the organization

Expert Education and Visa Services

Immigration & Education Consultancy

Putalisadak, near old kumari Bank Kathmandu

Expert Education and Visa Services (EEVS) is a leading education and migration consultant agency with a global presence in 13 countries. We specialise in providing a wide range of services to students aspiring to study in Australia, Canada, UK and the USA.

Since 2003, our team of registered migration agents, qualified education counsellors, career counsellors, solicitors and taxation experts have provided end-to-end services to more than 70,000 and counting international students and helped them materialise their study abroad dreams.