Otech Group
Telecommunication

OTECH Pvt. Ltd. is established under the motto of “total technical solution” in a professional manner. The company has a team of highly enthusiastic young as well as experienced professional engineers, management experts and professionals with specialized expertise. Our team has focused energies and expertise in reliable and specialized functions, which give us true international perspective. We desire to meet rigorous standards of professional and operational competence. We provide minute information on worldwide business practices and deliver standard services and products as per the need. We trust in continuous strategic and technical alliances for better solutions.

Customer Service Executive

Views: 1500 | This job is expired 1 year, 10 months ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	lalitpur
Offered Salary	:	NRs. 16,000 Monthly
Apply Before(Deadline)	:	Jul. 01, 2023 14:55 (1 year, 10 months ago)

Job Specification

Education Level	:	Higher Secondary (+2/A Levels/Ib)
Experience Required	:	Not Required

Job Description

Good communication skills, open and willing to learn
Freshers who are willing to learn can apply. Experience in the similar field will be a plus point too.
Customer handling thru phone call
Operating calls
identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, when necessary, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.

This job has expired.

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