Customer Service Executive


Customer Service Executive

Hopnepal.com is a sophisticated travel platform where customers can book tours and hotels in Nepal from screened & qualified partners. The mission of Hop Nepal is to flourish the tours and travel industry of Nepal.

Better prices, Exceptional people, and true destination to spend vacation in Nepal. Flexible and resourceful travel experience for the worldwide traveller to explore beautiful places of Nepal with comfort and pleasure.

Customer Service Executive

Views: 1447 | This job is expired 1 day, 21 hours ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Gaushala, Kathmandu
Offered Salary : NRs. 20,000.00 - 50,000.00 Monthly
Apply Before(Deadline) : May. 04, 2021 23:55 (1 day, 21 hours ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 1 year
Professional Skill Required : Marketing Communication Organizational Customer Service Ms-Office Presentation
Other Specification
  • Knowledge of Amadeus software.
  • Skills in both, verbal and written communication – good listener.
  • Excellent organizational and multi-tasking skills.
  • Ability to build and maintain strong client and business relationships.
  • Computer skills and proficient in MS-office applications (Word, Excel, PowerPoint).

Job Description

  • Maintain regular professional contact to Vendors and customers.
  • Understand customer needs and requirements.
  • Negotiate with customer/agency and close a deal successfully.
  • Professionally represent company towards a customer/agency
  • Cooperate and engage in teamwork with all fellow employees.
  • Managing incoming calls and customer service inquiries.
  • Generating sales leads that develop into new customers.
  • Identifying and assessing customers’ needs to achieve satisfaction.
  • Resolving complaints and issues efficiently and in a timely manner.

Applying Procedure:

Interested candidates are requested to send their updated CV at [email protected]


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