J & T Associates

Customer Service Advisor

J & T Associates

Customer Service Advisor

J&T Associates is Nepal’s premier CRM and Outsourcing Solutions Company. Established in the year 2003 the company offers a unique approach in managing non core business activities through Outsource Solutions as well as Direct Marketing of products and services. The port folio includes Outsourcing services to organizations in multiple industries such as insurance, banking, financial services, INGO’s, schools, telecom, transportation and travel, hotels to name a few. Our Human Resource Consulting and Outsourcing service are providing successful support to Nepalese business enterprises.

Customer Service Advisor

Views: 1717 | This job is expired 1 year, 11 months ago

Basic Job Information

Job Category : Others
Job Level : Mid Level
No. of Vacancy/s : [ 20 ]
Employment Type : Full Time
Job Location : kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Jul. 27, 2023 23:55 (1 year, 11 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Professional Skill Required : Interpersonal Skills Communication Customer Service MS Office Suite
Other Specification
  • Diploma in business or equivalent
  • At least a year’s experience in customer service role or Tele sales in a service industry
  • Fluent in written and spoken English
  • Confidence and intelligence required to speak with the supervisors
  • The ability to use MS Word, Excel effectively via emails

Note ;

  • Candidate having experience in customer service are highly encouraged to apply


Job Description

  • Offer alternatives to customers and seize upselling and cross-selling opportunity of value added services
  • Respond to customers consistently and confidently by providing accurate information
  • Liaise with Operations and departments for quick and efficient resolution of customer issues and queries
  • Assist the supervisors to carry out relevant CS orientation / training programs

This job has expired.

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