Flash Freight Logistics
Logistic / Courier/ Air Express Companies

Flash Freight Logistics Pvt. Ltd. is a freight forwarding company established in Nepal with global experience in the logistic industry for over 20 years. The vision of Flash Freight is to be Nepal's industry leader in freight forwarding. This motto drives our work ethics and zeal to competitively work in this market.

Over the years we have consulted with clients to efficiently and effectively import/export their cargo to/ from Nepal and other third countries. We work in close liaison with various transport service providers in shipping, air cargo, road cargo, trade bodies, export promotion councils and other agencies.

We look forward to working with bright individuals who are keen to enter the market of freight forwarding and develop this industry.

Over the years we have consulted with clients to efficiently …

Customer Service

Views: 2124 | This job is expired 7 years, 2 months ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service > Sales Support/ assistant
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 3 ]
Employment Type	:	Full Time
Job Location	:	Pulchowk, Lalitpur
Offered Salary	:	NRs. 25,000 - 45,000 Monthly
Apply Before(Deadline)	:	May. 14, 2018 23:55 (7 years, 2 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required
Professional Skill Required	:	Communication Correspondance English Writing And Speaking

Other Specification

Bachelors or 0-3 years of experience in the related area.
Must be fluent in oral and written English and Nepali
Highly skilled in professional negotiations

Requirements:

Proven customer support experience
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively

Customer service representative top skills & proficiencies:

Documentation Skills
Listening Skills
Phone Skills
Resolving Conflict
Negotiation

Job Description

Handle product recalls
Attempt to persuade customer to reconsider cancellation
Inform customer of deals and promotions
Sell products and services
Utilize computer technology to handle high call volumes
Work with customer service manager to ensure proper customer service is being delivered
Compile reports on overall customer satisfaction
Resolve customer complaints via phone, email, mail or social media

Application Instruction

Salary and benefits will not be the constrained for the deserving candidate.

Only shortlisted candidates will be called for the interview. All openings are for immediate requirements. The applicant may send the CV & Cover Letter mentioning the position applied in 7 days from the date of the advert to email address: [email protected]

OR,

This job has expired.

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