Customer Service

Stop Grab

Teku-12, Kathmandu

Key Skills: Communication Customer Relationship Management Multitasking

This job is expired 4 years, 8 months ago

Customer Service

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service > Customer relationship, Online support
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 15 ]
Employment Type	:	Full Time
Job Location	:	Teku-12, Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Oct. 25, 2020 23:55 (4 years, 8 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required
Professional Skill Required	:	Communication Customer Relationship Management Multitasking

Other Specification

Call Handling
Responsible for providing customer support service
Deal with all inquiries in a professional and courteous manner, in person, on the telephone or via e-mail
Other duties as assigned by the concerned authority

Job Description

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations.

Serves customers by providing product and service information and resolving product and service problems
Attracts potential customers by answering product and service questions and suggesting information about other products and services
Opens customer accounts by recording account information
Maintains customer records by updating account information
Prepares product or service reports by collecting and analyzing customer information
Contributes to team effort by accomplishing related results as needed

This job has expired.

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