Delta Packaging Moulding Industries
Designing / Printing / Publishing

Delta Packaging & Moulding Industries Pvt. Ltd. is specialized in research & development , converting self adhesive stickers in Roll to Roll or in cut and stack form.

We have strong hold in producing and supplying of specialized and customized labels to different industries like Food, Pharmaceuticals, Cosmetics and Beverage. We use silf adhesive Rolls from Avery dennisson and SEIGWERK ink from Germany which helps us to deliver best print Quality and best labels for our Consumers.

Our Company is based in capital city of NEPAL, Kathmandu which is our key win factor to serve our potential and esteemed clients speedly. We belive in Quality, Integrity and development by supplying execelent quality of materials to our business associates.

We are commited to change to conventional methods and about to end complexity of packaging labels input which our nation was facing since decades. When we would also like to work and develop better packaging Solution to our entrepreneur or traditional companies of nepal and make their product match with global markets.

Delta Packaging & Moulding Industries Pvt. Ltd. is specialized in research & development , converting self adhesive stickers in Roll to Roll or in cut and stack form.

Customer Relationship Manager

Views: 209 | Apply Before: 1 week, 6 days from now

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	jhamsikhel,Lalitpur
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	May. 19, 2025 23:55 (1 week, 6 days from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 1 year

Other Specification

Required Skills:

Excellent verbal and written communication skills
Strong interpersonal and problem-solving abilities
Customer-first mindset with a focus on satisfaction and loyalty
Organizational and time-management skills
Ability to handle multiple tasks and meet deadlines
Experience using CRM software/tools (e.g., Salesforce, Zoho CRM)
Strong analytical skills to interpret customer data and behavior

Job Description

We are seeking a proactive and personable Customer Relationship Manager to oversee and enhance our customer engagement strategy. The CRM will be responsible for building long-term relationships with clients, resolving issues, and ensuring high levels of customer satisfaction to support business growth.

Key Responsibilities:

Develop and maintain strong, long-term relationships with existing and prospective customers
Address customer inquiries, concerns, and feedback in a timely and professional manner
Monitor customer satisfaction and take proactive steps to improve the client experience
Coordinate with internal departments (sales, operations, support) to fulfill customer needs
Maintain accurate records of customer interactions and transactions
Prepare regular reports on customer engagement and retention metrics
Identify opportunities to upsell or cross-sell products/services
Support the onboarding of new clients and ensure smooth transitions