We are a solely export-oriented company as a manufacturer, wholesaler, and exporter of woolen handicrafts which includes accessories, bags, purses, puppet items, flower items, carpets, mats, key rings, and many others. Our global span of business and the expertise of our team gives us the unique ability to understand our customer's needs and satisfy them with excellence.

Customer Relationship Manager

Views: 1274 | This job is expired 8 months, 2 weeks ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Oct. 31, 2024 23:55 (8 months, 2 weeks ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 2 years
Professional Skill Required	:	Interpersonal Skills Organizational Time Management Problem Solving Verbal Communication

Other Specification

2 years of experience in customer relationship management, or a similar role is preferred
Bachelor's or Master's degree (field of study not specified, but Business Administration, Marketing, or related fields are preferred)
Proficient in English (both written and verbal communication)
Priority will be given to candidates with experience in an export company

Note:

Freshers are highly encouraged to apply.

Job Description

Develop and maintain strong, long-lasting customer relationships
Serve as the primary point of contact for key customer accounts
Understand customer needs and requirements to ensure high levels of customer satisfaction
Collaborate with sales teams to identify and grow opportunities within existing customer base
Create and implement strategies to expand the company's customer base
Resolving any customer complaints or issues in a timely and professional manner
Report on customer interactions and provide detailed reports to management
Stay informed about company products, services, and policies to provide accurate information to customers
Participate in marketing events such as trade shows and exhibitions to promote the company's products and services

Note:

Urgently required
Prior experience in the export company will be highly preferable.

This job has expired.

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