Evivez

Customer Relations Officer

Evivez

Customer Relations Officer

Evivez, a company under ‘D and M Corporation’, is a new e-commerce venture currently located in Chhaya Center #332. Our company is also registered in the United States of America. Our mission is to provide an online shopping platform where our Nepalese shoppers can do following:

•        Shop products of their wish where we bring all products from the USA.

•        Shop top quality products from global brands available in the USA.

•        Request products on demand. This service allows you to order products from anywhere in the world.

•        Experience personalized shopping with mind blowing customer service.

•        Get product recommendation if you are not sure what is best for you.

•        Receive 100% original and authentic products every single time.

Evivez, a company under ‘D and M Corporation’, is a new e-commerce venture currently located in Chhaya Center #332. Our company is also registered in the United States of America. Our mission is to provide an online shopping platform where our Nepalese shoppers can do following:

•        Shop products of their wish where we bring all products from the USA.

•        Shop top quality …

Customer Relations Officer

Views: 1184 | This job is expired 3 years, 1 month ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Client servicing, Customer relationship, Direct marketing, Face to face customer support, Other
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Chhaya Center #332, Tridevi Marg, Thamel
Offered Salary : Negotiable
Apply Before(Deadline) : Mar. 05, 2021 09:00 (3 years, 1 month ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 1 year
Professional Skill Required : Marketing Administration Communication Writing Accounting
Other Specification
  • Bachelor’s Degree in management or similar
  • 2+ years’ experience in a customer-facing role, sales experience preferred.
  • Superior relationship building, networking, and customer service skills.
  • Excellent verbal and written English skills with a great presence on the phone and in person.
  • Basic math skills for creating price quotes.
  • Intermediate computer skills to use our platform to create price quotes, reply to customer emails and queries, create product catalog, and research.
  • Enthusiastic, organized, detail-oriented and able to multi-task in a fast-paced and growing company.
  • Intermediate accounting skills.

Job Description

  • Be the point of contact for customers, clients, and potential customers/clients’ contacting them via phone, e-mail, and in-person, evaluating needs & recommending products and solutions.
  • Create price quotes for custom product requests, including researching pricing, contacting USA based suppliers for product availability, and generating delivery estimates.
  • Develop and maintain a database of customers and clients using proven sales strategies/techniques while quickly following up on new leads and referrals resulting from telephone, marketing, and e-mail activity.
  • Manage company’s accounting activities.
  • Generate necessary documentation to facilitate customer order process.
  • Follow-through on completed orders by reviewing them for quality, ensuring customer and client satisfaction, and collecting payment.
  • Successful individuals in this position may also visit clients at their place of business in order to collect more information for large projects and develop deeper relationships.
  • Run social media campaigns, prepare ads for social media, and generate reports based on past campaigns and prepare a list of new campaigns based on past success and trends.

This job has expired.

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