Kantipur Holidays is an online travel distribution company established to facilitate our customers with extensive services to plan a perfect solution to an exquisite holiday destination. Through our services you can effortlessly devise your holiday in any location, within the best possible price ranges. As a leading travels and tours firm within Nepal, we assure the ultimate solution to our customers' itinerary, no matter how exclusive they are. We are driven by a zealot and industrious professional team along with an exhaustively maintained IT structure. We are committed to assist our clients with smart travel choices, offering peculiar holiday packages and extensive hotel list at your desired destination within competitive prices. It is our earnest motive to make your trips convenient and memorable.

Customer Relation / Sales Officer

Views: 1323 | Apply Before: 19 hours from now

Basic Job Information

Job Category	:	Sales / Public Relations
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 5 ]
Employment Type	:	Full Time
Job Location	:	Lazimpat, Kathmandu, Nepal
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Feb. 07, 2023 23:55 (19 hours from now)

Job Specification

Education Level	:	Bachelor
Experience Required	:	Not Required
Professional Skill Required	:	Management Customer Service Interpersonal Skills Organizational

Other Specification

Should have minimum Bachelor Degree
Must have excellent communication skills
Proven ability to manage a varied workload to achieve priorities and objectives
Excellent Command in English and Nepali (Speaking, Reading, Writing)
Microsoft Application Skills (Word, Excel, PPT, Internet)
Highly Skilled in Customer Services
Should have good knowledge and skill to deal with corporate houses.
Effective Teamworking Skills
Experience on Travel Company is preferred
Should be flexible in the rotation system of working days
Freshers may apply

Job Description

Deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets
Handling queries of customers over the phone, through emails, or through online chat services on time with effective way
Respond to emails and letters from customers regarding queries, in a timely manner
Manage the professional relationship with customer
Coordinate with the back-end Customer Care team for seeking information on the issues faced and inform the customer on same Coordinate and follow-up with other internal Departments, if required, for obtaining relevant information for resolution of queries of customers
Create and Manage the professional relationship with customer and corporate houses

What We Offer

Attractive salary
Lunch
Commission & Bonus
Provisional Fund
Mobile Recharge and Sim Card
Training and Development
Special Instructions for applicants