Rupse Holidays
Travel Agents / Tour Operators

Rupse Holidays is dedicated to provide quality Tour Packages and ensuring that its partners/clients get new products as well as unbeatable value add-ons to existing product lines, with the aim of maximizing established and successful relationships and creating high-yielding business opportunities.

We offer expert local knowledge and logistical fulfillment and has experience in managing large incentive groups, adventure tours, cultural tours, special interest tours. Whether it is a well-earned incentive program or a special interest group, the objective at Rupse Holidays is to instill a sense of reward and fulfillment through well-designed itineraries.

The company designs and operates programs for conference organizers, travel agents, associations and corporations for a truly satisfying, enthralling and authentic Himalayan experience.

We offer expert local knowledge and logistical fulfillment and has experience in managing large incentive groups, adventure tours, cultural tours, special interest tours. …

Customer Relation Officer

Views: 2867 | This job is expired 2 months, 1 week ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 10 ]
Employment Type	:	Full Time
Job Location	:	Hattisar, Kathmandu
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	May. 05, 2025 23:55 (2 months, 1 week ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required
Professional Skill Required	:	Customer Handling Interpersonal Skills Management Time Management Customer Service

Other Specification

At least a bachelor’s degree in marketing, sales, hospitality management, business management
Freshers with learning enthusiasm, keen interest on travel field can apply (experience on the same field with be an additional point)
Preference to those with strong communication with verbal and written English

Skills:

Knowledge on MS Office Package and Email
Fluent in both written and spoken Nepali as well as English language
Positive attitude and time management skill
Ability to work as a team
Negotiation and convincing skills
Self-motivated and self-driven to work as well as complete the assigned tasks

Job Description

Answering sales calls, emails and live chats
Facilitate clients with their query regarding tour, visa, ticketing and other services offered by Rupse Holidays
Producing and sending quotes and proposals to the prospects
Prepare tour plans and itineraries
Proper follow up with clients via mail, telephonic conversation and meetings
Investigating and resolving customer complaints
Administrative duties as required
Meeting planned sales goals
Research to find the new travel destination and client needs.
Making cold calls, email, linkedin message or reaching out to prospects
Preparing sales proposal
Able to work under pressure with positive attitude