Rupse Holidays

Customer Relation Officer

Rupse Holidays

Customer Relation Officer

Rupse Holidays is dedicated to provide quality Tour Packages and ensuring that its partners/clients get new products as well as unbeatable value add-ons to existing product lines, with the aim of maximizing established and successful relationships and creating high-yielding business opportunities.

We offer expert local knowledge and logistical fulfillment and has experience in managing large incentive groups, adventure tours, cultural tours, special interest tours. Whether it is a well-earned incentive program or a special interest group, the objective at Rupse Holidays is to instill a sense of reward and fulfillment through well-designed itineraries.

The company designs and operates programs for conference organizers, travel agents, associations and corporations for a truly satisfying, enthralling and authentic Himalayan experience.

Rupse Holidays is dedicated to provide quality Tour Packages and ensuring that its partners/clients get new products as well as unbeatable value add-ons to existing product lines, with the aim of maximizing established and successful relationships and creating high-yielding business opportunities.

We offer expert local knowledge and logistical fulfillment and has experience in managing large incentive groups, adventure tours, cultural tours, special interest tours. …

Customer Relation Officer

Views: 2300 | This job is expired 1 year, 10 months ago

Basic Job Information

Job Category : Hospitality > Hospitality/ Travel/ Ticketing/ Tour
Job Level : Mid Level
No. of Vacancy/s : [ 6 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Jun. 24, 2022 23:55 (1 year, 10 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Professional Skill Required : Management Communication Organizational Interpersonal Skills
Other Specification
  • At least a bachelor’s degree in marketing, sales, hospitality management, business  management 
  • Freshers with learning enthusiasm, keen interest on travel field can apply (experience  on the same field with be an additional point) 
  • Preference to those with strong communication with verbal and written English

Skills: 

  • Knowledge on MS Office Package and Email
  • Fluent in both written and spoken Nepali as well as English language 
  • Positive attitude and time management skill 
  • Ability to work as a team 
  • Negotiation and convincing skills 
  • Self-motivated and self-driven to work as well as complete the assigned tasks

Job Description

  • Answering sales calls, emails and live chats 
  • Facilitate clients with their query regarding tour, visa, ticketing and other services  offered by Rupse Holidays 
  • Producing and sending quotes and proposals to the prospects 
  • Prepare tour plans and itineraries 
  • Proper follow up with clients via mail, telephonic conversation and meetings 
  • Investigating and resolving customer complaints 
  • Administrative duties as required 
  • Meeting planned sales goals 
  • Research to find the new travel destination and client needs. 
  • Making cold calls, email, linkedin message or reaching out to prospects 
  • Preparing sales proposal 
  • Able to work under pressure with positive attitude  

This job has expired.

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