Prasamsa Service is a matrimony organization. Prasamsa Service is a foreign affiliated business house. Currently, we are looking for an individual, who has a passion for service, excellence and career oriented, for the following position.

Customer Relation Officer (Female)

Views: 2661 | This job is expired 3 years, 5 months ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service > Counseling, Customer relationship, Marketing communication, Online support
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Work From Home
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Nov. 13, 2020 23:55 (3 years, 5 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 1 year
Professional Skill Required	:	Customer Relationship Management Verbal Communication Social Media Marketing Adobe Photoshop MS Office Suite

Other Specification

Excellent interpersonal communication skills with proficiency in verbal/written English
Ability to work independently as well as in a team
Advanced computer skills
Able to work comfortably in a fast paced environment
Superior time management and organizational skills
Have a strong Business Intelligence
Should have PC/ Laptop with good internet connection
Please provide a profile picture (Photo) attached with the Resume as well.

PS: This vacancy is for Female Candidate.

Job Description

The job comprises of dealing with clients both online and offline
The core competency of the candidate should be in communication and customer relationship
We facilitate work from the home policy but the employee should have a sound environment to work with proper internet connections and flexible working hours
Candidate must have a Computer, Mobile phone and proper internet connection
Does follow up/ execute bookings forwarded by Sales or Pricing
Provides daily and timely updates to customers on activities related to their freight
Updates Protracts with the same details
Assists in updating Scout in the absence of Senior Executive (Customer Service)
Provides daily reports on ongoing shipment status and relevant updates to Line Manager
Forwards necessary information, advisory about shipping news or surcharges, whenever required
Collects customer feedback and suggestions on improvements for the services provided
Provides excellent service to customers with a view of retaining them

Applying Procedure:

Interested candidates are requested to send updated cv along with PP size Photo to [email protected]

OR,

This job has expired.

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