Prasamsa Service

Event Management

Customer Relation Officer (Female)

Views: 2721|Published on: Nov 01, 2020

Marketing / Advertising / Customer Service

+4 more

Mid Level

Full Time

Vacancy: 1

Work From Home|

Experience: More than or equal to 1 year|

Not Disclosed

Job Description

Roles and responsibilities of this job

The job comprises of dealing with clients both online and offline
The core competency of the candidate should be in communication and customer relationship
We facilitate work from the home policy but the employee should have a sound environment to work with proper internet connections and flexible working hours
Candidate must have a Computer, Mobile phone and proper internet connection
Does follow up/ execute bookings forwarded by Sales or Pricing
Provides daily and timely updates to customers on activities related to their freight
Updates Protracts with the same details
Assists in updating Scout in the absence of Senior Executive (Customer Service)
Provides daily reports on ongoing shipment status and relevant updates to Line Manager
Forwards necessary information, advisory about shipping news or surcharges, whenever required
Collects customer feedback and suggestions on improvements for the services provided
Provides excellent service to customers with a view of retaining them

Applying Procedure:

Interested candidates are requested to send updated cv along with PP size Photo to [email protected]

OR,

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than or equal to 1 year

Other Specification

Excellent interpersonal communication skills with proficiency in verbal/written English
Ability to work independently as well as in a team
Advanced computer skills
Able to work comfortably in a fast paced environment
Superior time management and organizational skills
Have a strong Business Intelligence
Should have PC/ Laptop with good internet connection
Please provide a profile picture (Photo) attached with the Resume as well.

PS: This vacancy is for Female Candidate.

Skills Required

Required skills for this job

Adobe Photoshop

Social Media Marketing

Customer Relationship Management

Verbal Communication

MS Office Suite

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply and apply to this job via your jobseeker profile with easy apply process.

Note: You need to have merojob registered jobseeker profile to apply via your profile.

Apply Before: Nov 13, 2020

About the organization

Prasamsa Service

Event Management

Rani bun patan5

Prasamsa Service is a matrimony organization. Prasamsa Service is a foreign affiliated business house. Currently, we are looking for an individual, who has a passion for service, excellence and career oriented, for the following position.