What will you be doing?
- Answering and resolving customer’s queries and issues.
- Handling the objection from clients effectively.
- Managing and handling administrative tasks of customer care team to maximize customer retention and growth.
- Creating Post settlement leads.
- Providing excellent customer experience to both internal and external customers.
- Other tasks related to customer care.
Why join us?
- A secure long-term role.
- Work with the very best in the industry.
- A competitive monthly salary.
- Paid annual leave and sick leave.
- 5- day work week except for the first Sunday of each month (for Team Building activities and learning).
- Training and Development budget just for you.
- Book Bonus - we pay you to read! (for all the book worms).
- Office sponsored ‘Employee Assistance Program’ to take care of your mental health.
- Accidental and Medical Insurance (for you and 2 of your loved ones)- we’ve got you covered!
- Gifts, Parties, and events – we want you to have some fun at work!
- Free breakfast every day (when the office resumes).
Work hours: 6:00 am to 2:00 pm including a 1-hour lunch break.
Visit hlenepal.com.np and homeloanexperts.com.au to know more about us!
Due to the high volume of applications received, we regret that only short-listed candidates will be contacted.