G.P.G. Services

Customer Care Representative

G.P.G. Services

Customer Care Representative

G.P.G Services, located at Sanepa, Lalitpur, is looking to hire Customer Support Representative for International customer support for Australian clients. 

Customer Care Representative

Views: 1191 | This job is expired 2 weeks, 6 days ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Customer relationship
Job Level : Entry Level
No. of Vacancy/s : [ 7 ]
Employment Type : Full Time
Job Location : Sanepa, Kathmandu
Offered Salary : NRs. 20,000.00 Monthly
Apply Before(Deadline) : Nov. 09, 2023 23:55 (2 weeks, 6 days ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : Not Required
Other Specification

Perks and Benefits 

  • Competitive pay with attractive incentives. 


  • Offered Salary: NRs. 20,000/- plus incentives
  • Experience: Preferred but not limited 
  • Work time:  6:00 am to 2:30 pm

Job Description

We are hiring Customer Service Representatives for a rapidly growing Australian Captive Unit in Sanepa, Kathmandu. If you have a natural flair for speaking, excellent (English) communication skills, computer literate (Computer Usage, web-based applications, MSOffice) the ability to think quickly and make smart decisions on the go and contribute towards smarter energy for the environment then join us for an exciting career journey.

  • Identify and assess customers' needs to achieve satisfaction. 
  • Build sustainable relationships and trust with customer accounts through open and interactive communication. 
  • Provide accurate, valid, and complete information by using the right methods/tools. 
  • Meet personal/customer service team sales targets and call handling quotas. 
  • Handle customer complaints, when necessary, provide appropriate solutions and alternatives within the time limits; and follow up to ensure resolution. 
  • Keep records of customer interactions, process customer accounts, and file documents. 
  • Follow communication procedures, guidelines, and policies. 
  • Take the extra mile to engage customers. 

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