We are a Travel Agency based on Mid Baneshwor. We are currently looking for the dedicated and energetic candidates for the following position:

Customer Care

Views: 903 | This job is expired 3 years, 9 months ago

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Mid Baneshwor, Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Sep. 15, 2021 23:55 (3 years, 9 months ago)

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 1 year
Professional Skill Required	:	Communication Time Management Problem Solving Teamwork Interpersonal Skills

Excellent communication skills – both oral and written, as well as a pleasant voice for effective communication
Ability to handle pressure
Good management skills, and the ability to pay attention to details
Good organizational, interpersonal, and problem solving skills
Highly motivated and enthusiastic
Possess administrative skills, and the ability to work as part of a team

Receive customer service inquiries
Respond to customer service inquiries
Identify needs/wants of customers
Update details for personal and business clients, such as name and address details
Resolve complaints through phone, email, or social media
Reach out to customers via phone call, verifying information regarding their account
Greet customers in the warmest possible way and find out their problem or reason for calling
Regularly compile reports and submit to the management on overall customer satisfaction

This job has expired.

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