Clickon International
Direct Sells / Marketing Service

Clickon International is a leading manufacturer and supplier of batch printing machinery, materials handling equipment, conveying systems, and packaging machines, material handling equipment.

CRM (Customer Relation Manager)

Views: 214 | Apply Before: 3 weeks, 6 days from now

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Chobhar,Kirtipur
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Sep. 14, 2025 23:55 (3 weeks, 6 days from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 2 years
Professional Skill Required	:	Interpersonal Skills Organisation Skills Communication Customer Service Reporting

Other Specification

Bachelor’s degree in Business, Marketing, or related field
2+ years’ experience in CRM or a similar role in sales/marketing
Proven success in customer retention and acquisition
Strong communication, interpersonal, and organizational skills
Proficiency in CRM tools and MS Office Suite

Job Description

Clickon International is seeking a driven and dynamic Customer Relation Manager to enhance client relationships and support business growth. This role demands strong interpersonal skills, strategic thinking, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

Build and maintain strong relationships with clients and prospects
Identify client needs and deliver tailored solutions
Collaborate with sales and marketing teams on retention and acquisition strategies
Manage and update the customer database, tracking engagement and feedback
Launch targeted campaigns to upsell and cross-sell
Coordinate with internal teams to ensure timely delivery of products/services
Handle customer complaints with effective resolutions
Conduct market research to identify new opportunities
Mentor and train team members on CRM best practices