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BPO / Call Center / ITES
+3 more
Full Time
|Job Description
Roles and responsibilities of this job
We are looking for an efficient and solution-focused Credit Associate to assist Australian mortgage brokers to take in taking charge of mortgage applications from end to end.
If you are highly analytical, detail-oriented, an excellent communicator, and have a customer-centric mindset, we have a spot for you on our team. This position comes with comprehensive training and ongoing growth opportunities.
Whether you're from a banking background or starting your career, this is your chance to make a real impact while building global skills. If you love continuous development and challenges, apply now!
Key Responsibilities:
Verify client documents and financial information
Research lender policies and recommend suitable options
Calculate borrowing capacity and funding positions
Analyse living expenses and package loan applications
Enter data into CRM and lender systems (e.g., ApplyOnline)
Liaise with brokers, lenders, and clients until loan settlement
Handle valuation orders, pricing requests, and settlement forms
Who You Are:
A Master’s degree holder in Business OR a related field or bachelor’s degree with 3 years of banking or finance-related experience
ACCA/CA grads or ACCA students with Skills level completion are highly encouraged to apply!
Detail-oriented, analytical, and solution-focused
Strong communicator with a customer-first mindset
Tech-savvy and quick to learn (CRM experience is a plus)
Able to multitask and stay organised under pressure
Experience in the Aussie mortgage processing or banking is an advantage
How Different Are We from Others?
A. End-to-End Loan Support - Not Just the Easy Bits
We handle the full loan journey - from document collection to settlement and beyond.
Gain hands-on experience in the entire lifecycle, not just bits and pieces.
B. We invest in your Growth
Structured onboarding & credit training
Continuous learning sessions
Company sponsered courses
C. Training that Actually Trains You
We provide real, structured credit training - tailored to the Australian mortgage industry.
Confident, competent, and client–ready
D. Real Clients, Real Impact
Work with multiple reputable Australian brokers, giving you exposure to a variety of systems, lender policies, and scenarios
E. People First Culture
You're more than a number to us
We foster a safe, collaborative, and high-performance environment where everyone lifts each other up
F. Clear Career Paths
We are young, we are growing, with lots of opportunities for growth and development
G. We Are Here to Stay!
We’re registered, compliant, and here to stay
While some companies operate in the grey, we’re proudly registered and run everything above board, right here in Nepal.
Let’s just say: we pay taxes... and your salary on time!
What we offer :
Full training on Australian mortgage processes
A supportive, high-performing team culture
Opportunity to work directly with Australian brokers
Global career experience without leaving Nepal
Salary: NPR 55,000 +SSF with performance growth opportunities
Festival allowance and profit bonuses
Annual performance review
Paid leaves
We only work 5 days a week
Work hours: 6:00 AM – 2:00 PM
An amazing and supportive team where you can be your authentic self!
Monthly MVP recognition: Shine in your role and be rewarded for your outstanding contributions.
Referral bonus for recommending successful candidates
Don’t worry about meals: We provide wholesome, healthy, home - cooked breakfast and lunch!
Job Specification
Required qualifications for this job
Skills Required
Required skills for this job
Salary
Offered financial and non-financial compensation for this job
Applying Procedure
Click on Login to Apply and apply to this job via your jobseeker profile with easy apply process.
Note: You need to have merojob registered jobseeker profile to apply via your profile.
Apply Before: Nov 13, 2025
About the organization
Stellar Staffing is a leading outsourcing partner specializing in comprehensive support for Australian mortgage brokers. Based in Nepal, our credit-trained team expertly manages the entire loan application process—from document preparation and submission to liaising with financial institutions and post-settlement follow-up.
We’re proud of our supportive, collaborative, and high-performance team culture. You’ll be part of a community of professionals who are passionate about learning, sharing knowledge, and delivering outstanding service. Your work will help Australian clients move closer to their dream homes, making a real impact while growing your global skills and career right here in Nepal!
