HLE Nepal
Multinational Companies

Who We Are:

Alaya is a place where dreams take shape and grow. Originally founded as Home Loan Experts in 2007, the company expanded its reach by establishing HLE Nepal in 2012, which later rebranded to Alaya. This transformation signifies Alaya's unwavering commitment to supporting not only its customers and clients but also its community and colleagues. Alaya goes beyond being a mortgage industry leader, offering a boundless place of limitless potential where individuals can dedicate their hearts, flourish, and shine. Alaya redefines the power of place, becoming “Your Place” to dedicate your heart, to flourish, and to shine.
Alaya and Home Loan Experts offer more than mortgage expertise; it's a place where you can thrive. Here, we value Passion, Care, and Oneness—caring deeply for our team and embracing unity. Together, the Alaya team works as one family, united in their mission to help people realise their dreams.

To know more about us and careers, please visit Alaya and to know more about our mortgage business, please visit Home Loan Experts.

Who We Are:

Credit Analyst - Outsourcing

Views: 2944 | This job is expired 3 years, 11 months ago

Basic Job Information

Job Category	:	Accounting / Finance
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 10 ]
Employment Type	:	Full Time
Job Location	:	Jawalakhel, Lalitpur, Nepal
Offered Salary	:	NRs. 46,000 Monthly
Apply Before(Deadline)	:	Jul. 28, 2021 23:55 (3 years, 11 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required
Professional Skill Required	:	Sales Communication Teamwork Problem Solving

Other Specification

Skills

Excellent English communication skills, both written and verbal.
Experience in providing excellent customer service and handling customer complaints.
Experience with Gmail, Google Apps. (Drive, Docs, and Sheets)
Great attention to detail.
Able to work with minimum supervision and to work under pressure in a fast paced environment.
A strong desire to learn and have a growth mindset.
Should be solution-focused.
Have amazing planning and organization skills.

Job Description

Preliminary assessment of mortgage loan applications through to lender processing.
Working within the compliance framework and the selection criteria of applicable lenders.
Managing all allocated files within the agreed service levels.
Providing exceptional customer service.
Call leads passed on by the brokers and qualify as required.
Communicating with all stakeholders throughout the lending process.
Ensuring all your work is accurate and meets all legal requirements.
Developing professional relationships with key stakeholders.
Working as a part of cohesive team.

Why join us?

Social Security Fund (SSF) provided.
A secure long-term role.
Paid annual leave and sick leave.
Paid maternal and parental leaves.
Accidental and Medical insurance for you and your 2 family members.
Office sponsored 'Employee Assistance Program'.
A 5-day work week except for 1 Sunday of the month (for Learning and Team Building Activities).
Training and Development budget allocated just for you!
Office-sponsored daily breakfasts. (when office resumes)
Recreation room to unwind and chill!
Parties and events – we want you to have some fun at work!

Work Hours: 6:00 am to 2:00 pm, non-negotiable. (including 1-hour lunch break)

Please Note that semi-qualified chartered accountants need not apply.

Applying Procedure:

Up for a challenge? Send us your resume and cover letter to [email protected] with the subject line "Career: Credit Analyst - Outsourcing", addressing all the essential requirements.

Also, remember to send us links to your recent best works as apart of the application. Visit hlenepal.com.np and homeloanexperts.com.au to know more about us!

*The person hired in this role will be working in our Outsourcing division. They will have an opportunity to work with the best in the Australian Mortgage Broking industry. Details will be discussed in the info session. Only shortlisted candidates will be invited due to high volumes of applications.

Due to the high volume of applications received, we regret that only short-listed candidates will be contacted. Also note that we are working from home currently due to the Covid-19, and will continue to do so in the coming months.

OR,

This job has expired.

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