Your New Role

This role will appeal to someone who has a minimum of 2 years experience in the financial sector particularly in consumer banking and credit. The role will see you responsible for assisting brokers to settle more by helping in loan assessment while aiming to provide customers with excellent services and experiences throughout the loan process.The objective is to ensure accurate and effective credit decisions are made in a consistent, efficient and timely manner and to deliver excellent customer service.

 What you will be doing? 

• Preliminary assessment of mortgage loan applications through to lender processing
• Working within the compliance framework and the selection criteria of applicable lenders
• Managing all allocated files within the agreed service levels
• Providing exceptional customer service
• Call leads passed on by the brokers and qualify as required
• Communicating with all stakeholders throughout the lending process
• Ensuring all your work is accurate and meets all legal requirements
• Developing professional relationships with key stakeholders 
• Working as a part of cohesive team

The Benefits of Joining us!

• Get to work with one of our top Australian Mortgage Broking company 
• A secure long-term role
• Paid annual leave and sick leave
• Paid maternal and parental leaves 
• Accident insurance for you and your 2 family members
• Office sponsored 'Employee Assistance Program' 
• A 5-day work week except for 1 Sunday of the month 
• An environment that values continuous learning and development
• Office-sponsored daily breakfasts and other benefits
• Recreation room to unwind and chill! 
• Parties and events – we want you to have some fun at work!
• Working from home during COVID. All essentials equipment will be provided to you
  

Work Hours: 6:00 am to 2:00 pm, non-negotiable  (including 1-hour lunch break)

The person hired in this role will receive significant training in the Australian mortgage Broking industry.  They will have an opportunity to work with the best Brokers in Australia. Details will be discussed in the info session. Only shortlisted candidates will be invited due to high volumes of applications.