• Answer inquiries regarding such information as schedules, procedures, and policies via calls and emails
  
• Correspondence is accurately acknowledged and replied within set timeframes
  
• Maintain basic correspondence databases, and organize and safe-keep official documents records
  
• Assemble and issue required documentation
  
• Perform other administrative duties, within the scope of the contract, as assigned
  
• Must be able to work independently and follow through to completion those duties assigned
  
• Contact customers or agencies to advise them of travel conveyance changes or to confirm reservations
  
• Inform clients of essential travel information such as travel times, transportation connections, medical and other required documents
  
• Communicating with customers in a personalized, informative, courteous and diplomatic manner in order to build a strong relationship
  
• Maintaining a high level of responsiveness and efficiency in reaching a resolution that meets the customer’s expectations in a reasonable timeframe
  
• Developing a knowledge base and degree of assurance in order to explain necessary information clearly and ensure that the customer fully understands the services company provides
  
• Coordinating and maintaining good relationship with tour operators, vendors, suppliers, partners, etc.
  
• Use promotional techniques to sell itinerary tour packages
  
• Handling issues, complaints and providing immediate solution during the travel of clientele and receiving suggestions and feedback
  
• Creating innovative itineraries and plans
  

Applying Procedure:

Interested candidates are requested to send your resume at [email protected].

OR,