Reports to: Manager – Corporate Affairs
Function: Sales

JOB SUMMARY:

As a Corporate Sales Executive, you will play a key role in the success of the department; you will build business by identifying and selling prospects and maintaining relationships with clients. You will be responsible for providing mid-level administrative support, working towards Customer Service Excellence through proactive communication, driving order fulfilment and resolution of issues as needed and requested.

KEY DUTIES AND RESPONSIBILITIES:

Sales – 50% (Market visit/Lead generation/Relationship management/Prospecting)

• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales possibilities
  
• Sells products by establishing contact and developing relationships with prospects; recommending solutions
  
• Assess customers' needs and provide assistance and information on product features
  
• Build sustainable relationships of trust through open and interactive communication
  
• Maintains relationships with clients by providing support, information, and guidance on a regular basis
  
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors
  
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
  
• “Go the extra mile” to drive sales

Administrative/clerical work – 30% (Billing/Reports/ Stock management/ Maintenance of Books/ Accounting Entries/Payment follow ups)

• Prepares correspondence, reports and other forms as needed by collecting, analysing, and summarizing information
  
• Implement process improvements within the scope of work
  
• Update customer information in the customer service database 
  
• Follow up for payments on a regular basis
  

Order fulfilment/ processing – 15% (Sending quotations/Order fulfilment/dispatch)

• Send quotations to clients
  
• Ensure smooth delivery of orders
  

Others 5%

• Other duties as and when required/ as assigned by line manager
  

Customer service – 101%

• Ensure high levels of customer satisfaction at all times
  

Applying Procedure:

To apply, Interested candidates are requested to send their updated resume along with cover letter to careers@ims-np.com or hr@ims-np.com

Only shortlisted candidates will be called for the further selection process. Company reserves the right to reject any application without assigning any reasons. Canvassing at any stage of the process shall lead to automatic disqualification.

OR,