Reports to: Associate Programme Leader, BHM
Company: The British College
Department: BHM

Duties and Responsibilities 

Coordinator is responsible for day-to-day management of operations within City and Guilds affiliated centres. In this position, you will be required to: 

• Managing centre and qualification approvals 
• Supporting centres with queries relating to quality assurance and day to day operations within the  centre 
• Arranging quality assurance monitoring and support activities 
• Conducting and documenting qualification specific and advisory support activities  
• Completing and documenting systems activities in centres 
• Conducting and documenting exam audits 
• Conducting and documenting Quality Assurance activities 
• Participating in best practice and standardisation activities to ensure support for continuous  improvement and consistent performance 
• Keeping up-to-date with City & Guilds products, services and IT systems to support customers 
• Open to travel and organise workshops, meetings with City and Guilds team members 
• Manage stakeholders and play a role of POC for the centre 
• Liaison and develop healthy working relationships with City and Guilds 

Qualification and Requirement

1. Bachelors/Master’s degree in Hospitality/Hotel or in a relevant field
2.  Professional Skills
3. Excellent IT Skills
   
4. PowerPoint Presentation
   
5. Excel and e-communication
   
6. Language Competency – Expert in English and with a pleasing personality
7. Organising and coordinating skills
8. Ability to foster a cooperative work environment.
9. Management skills