Reports to: Head of Compliance / Risk Manager / Director 

Position Summary:

We are seeking a detail-oriented and proactive Compliance Officer to join our team in the Australian mortgage sector. The successful candidate will play a crucial role in ensuring our business operations remain compliant with all applicable laws, regulations, and industry standards, including those set by ASIC, NCCP Act, and AFCA.

This is a key role that involves monitoring regulatory changes, supporting internal audits, and working closely with mortgage brokers and operations teams to embed a strong compliance culture across the organisation.

Key Responsibilities:

• Ensure company compliance with relevant Australian laws and regulations, particularly under:
• National Consumer Credit Protection Act (NCCP)
• ASIC Regulatory Guidelines
• Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) laws
• Privacy Act (APPs)
• Conduct internal audits and reviews to identify potential risks or non-compliance.
• Train and educate staff and brokers on compliance requirements and best practices.
• Provide compliance advice to business units and escalate issues where appropriate.
• Conduct monthly audits of loans to ensure each file complies with the Australian mortgage process and all relevant laws and regulations (e.g., NCCP Act, ASIC guidelines, AML/CTF obligations). Prepare and deliver compliance audit reports that provide clear insights into team performance, identify areas of risk, and recommend corrective actions or process improvements.
• Review credit guides and privacy statements to ensure brokers have provided these documents to clients prior to any credit discussions, in line with responsible lending obligations and regulatory requirements.
• Review loan files to verify that brokers obtained explicit client consent before conducting any credit checks, ensuring compliance with privacy laws and responsible lending obligations.
• Review loan files to ensure the credit proposal disclosure is accurate, properly signed by the client, and securely stored in accordance with regulatory and company record-keeping requirements.
• Verify that the broker conducted and documented a thorough needs analysis assessment prior to recommending any loan products, ensuring alignment with responsible lending obligations and best interest duty.
• Review submitted loan files to ensure the broker provided a product comparison to the customer, clearly outlining why the recommended product meets the client’s needs. Where no comparison is available, confirm that appropriate file notes have been documented to justify the suitability of the selected product.
• Verify that the product comparison presented to the client matches the details outlined in the signed Credit Proposal Disclosure, ensuring consistency and transparency in the loan recommendation process.
• Ensure the broker has accurately prepared a funding position document that outlines the total purchase cost, stamp duty, loan amount, loan-to-value ratio, and any required customer contribution.
• Ensure the client’s requirements and objectives for obtaining the loan are clearly explained and that the loan represents a sound financial strategy.
• Ensure the broker's notes in the file clearly align with the reasons the selected product was recommended.
• Ensure the file includes a plausible and appropriate exit strategy in case the client cannot meet financial obligations or if their retirement age exceeds the loan term.
• Ensure the file contains a generated and properly stored credit report for the client, and verify that appropriate comments are recorded for any adversities found in the report.
• Ensure that all relevant private information, such as Tax File Numbers, has been appropriately redacted from the file. 

Why Join Us?

• Competitive Salary
• Secure Employment by working for one of Australia’s biggest brokerage firms 
• Professional Environment and Comfortable Workspace
• Career Growth with Paid Training 
• Hybrid Work Setup
• Five Working Days (Mon-Fri)
• Employee Referral Bonus and Quarterly Incentives