Professional Visa and Education Services
Immigration & Education Consultancy

We are Australian based company and seeking for full time energetic and motivated team members for our Nepal Office.

Established in the year 2015 an Australian owned company, Professional Visa and Educational Services with an excellent performance is successfully winning on its objectives to cater all the educational and migration needs in both the Australian market and overseas.

In a very short span of time, ProVisa has been tremendously successful in building its wide client base and successfully providing migration and educational services in Australia and overseas. With our excellence in service we have built a strong client network by assisting more than 1500+ clients with positive outcome so far.

For more information: https://www.provisa.com.au/about-us/

We are Australian based company and seeking for full time energetic and motivated team members for our Nepal Office.

In a very short span of …

Communication Officer

Views: 335 | Apply Before: 1 week, 6 days from now

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service > Marketing communication
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Central Business Park, Thapathali
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Aug. 05, 2025 23:55 (1 week, 6 days from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Less than 1 year
Professional Skill Required	:	Communication Customer Relationship Management Customer Service Interpersonal Skills Multitasking

Other Specification

Bachelor's degree in any field (preferred)
Fluency in written and spoken English
Good Knowledge of Communication tools
Ability to organize, prioritize, and work under pressure
Excellent communication skills
Sense of responsibility and punctuality
Ability to multitask, set priorities and manage time effectively
Enthusiasm to lead and set an example to other team members
Work experience in the field of communication would be a plus point

Note: This position requires availability during early morning shifts.

Job Description

We’re seeking a Communication Officer who is enthusiastic, detail-oriented, and skilled in both verbal and written communication. The ideal candidate will be able to multitask effectively, work under pressure, and demonstrate strong interpersonal skills. This role is ideal for someone passionate about customer interaction and communication management.

Key Responsibilities:

Receive a large number of inbound calls, manage outbound calls, and report to respective officers on time
Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
Build sustainable relationships and engage customers as an when required
Keep records of all conversations in our CRM database in a comprehensive way
Meet personal/team qualitative and quantitative targets
Deal with all inquiries professionally and courteously, on the telephone or via e-mail
Have to use our CRM system to record every day to day activity