Professional Visa and Education Services
Immigration & Education Consultancy

Established in 2015, Professional Visa and Education Services (ProVisa) is an Australian- owned company with a proven track record of providing exceptional migration and education services in Australia and overseas. With over 1,500+ clients assisted successfully,

ProVisa has built a strong reputation through its commitment to excellence and customer satisfaction.

We are now expanding our Nepal office and looking for full-time, energetic, and motivated team members to join us.

Learn more about us: https://www.provisa.com.au/

ProVisa has built a strong reputation through its commitment to excellence and customer satisfaction.

We are now expanding our Nepal office and looking for full-time, energetic, and motivated …

Documentation Officer

Views: 3610 | This job is expired 3 months ago

Basic Job Information

Job Category	:	General Mgmt. / Administration / Operations > Documentation
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 3 ]
Employment Type	:	Full Time
Job Location	:	Thapathali, Central Business Park
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Jun. 02, 2025 23:55 (3 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 1 year
Professional Skill Required	:	Communication Customer Relationship Management Customer Service

Other Specification

Work experience should be 1 year or more
Fluency in written and spoken English
Good Knowledge of Communication tools
Ability to organize, prioritize, and work under pressure
Detail-oriented and should be able to research for answers
Sense of responsibility and punctuality
Ability to multitask, set priorities and manage time effectively
Enthusiasm to lead and set an example for other team members

Note :

6 months will be the Probation Period

Job Description

Knowledge of the visa of Australia
Familiar to Australian documents
Ensure the accuracy and completeness of all documentation and information provided in visa applications.
Preparation and verification of documents
Collation and documentation of available documents
Maintenance of reports and other relevant documents
Ensured adherence to established operating procedures during document submission
Implemented submission of all documents within time and quality parameters
Scrupulously evaluate and validate all documents
Undertake administrative tasks and other assignments, which may be assigned from time to time
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our CRM database in a comprehensible way
Meet personal/team qualitative and quantitative targets
Deal with all inquiries in a professional and courteous manner
Strong communication skills along with active listening
Familiar with CRM system
Customer focus and adaptability to different personality types