CliniCare Assist

BPO / Call Center / ITES

Practice Office Coordinator (POC)

Views: 3898|Published on: Jun 22, 2026|

Marketing / Advertising / Customer Service

+3 more

Mid Level

Full Time

Vacancy: 2

Remote|

Experience: Equal to 1 year|

NRs. 40,000 - 50,000 Monthly

Job Summary

Seeking a Practice Office Coordinator (POC) with 1 year of professional experience and strong communication skills
Responsibilities include managing calls, scheduling appointments, verifying insurance, and maintaining patient records
This is a full-time remote position with fixed night shifts and comprehensive training provided

Job Description

Roles and responsibilities of this job

Are you a fluent English speaker with excellent communication skills and a knack for organization? We are seeking a dedicated Practice Office Coordinator (POC) to provide remote administrative support to medical practices and clinics based in the United States.

This is a 100% remote position offering comprehensive training, making it an excellent opportunity to grow a career in the US healthcare administration sector from the comfort of your home.

Key Responsibilities

As a POC, you will be the backbone of the clinic’s daily operations. Your duties will include:

Call Handling: Making and receiving phone calls professionally from patients, doctors, and insurance companies.
Appointment Management: Scheduling, canceling, and rescheduling patient appointments accurately.
Insurance Verification: Verifying patient insurance coverage, benefits, and eligibility.
Collection Management: Handling billing inquiries, tracking outstanding balances, and managing collections.
Documentation & Data Entry: Maintaining accurate patient records and updating medical databases.
Email & Correspondence: Managing the clinic's email inbox, responding to inquiries, and handling other administrative tasks as assigned.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:Equal to 1 year

Other Specification

Experience: 1 year of work experience in any professional field.
Language Skills: Exceptionally good, fluent spoken and written English (with a clear and professional phone etiquette).
Candidates must have basic computer skills
Attributes: High attention to detail, strong multitasking abilities, intuitive problem-solving skills, and demonstrated leadership qualities.

Additional Information:

Job Type: Full-time, Remote (Work from Home)
Working Hours: 8 hours a day, 5 days a week
Shift Timing: Fixed 8-hour shift between 7:00 PM to 6:00 AM Nepal Time (Exact shift depends on the US state/time zone of the assigned medical practice).
Training: Full job-specific training will be provided to the selected candidate.

Note: Female candidates are highly encouraged to apply!

DO NOT APPLY IF:

You do not have at least 1 year of professional work experience.
You cannot speak fluent, clear English.
You are unable to work night shifts (between 7:00 PM and 6:00 AM Nepal Time).
You suffer from frequent migraines, vertigo, or other health conditions that are triggered by prolonged screen time or irregular night-shift sleeping patterns. (As this role requires 8 hours of continuous computer work during overnight hours, candidates must be physically suited for night shifts).

Skills Required

Required skills for this job

Communication

Teamwork

Leadership

Multitasking

Customer Service

Problem-Solving Skills

Intuitive

Attention to Detail

MS Office Suite

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 40,000 - 50,000 Monthly

Applying Procedure

Click on Login to Apply and apply to this job via your jobseeker profile with easy apply process.

Note: You need to have merojob registered jobseeker profile to apply via your profile.

Apply Before: Jul 07, 2026

About the organization

CliniCare Assist

BPO / Call Center / ITES

Pashupatiplaza, New Road

Get CliniCare provides full back office support by assigning your clinic with dedicated Practice Operation Coordinators who integrate seamlessly into your clinic's so you can focus on delivering care, not paperwork.

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