We're a team of passionate people who make use of excellent technology for the simplification of our client's business needs. We provide software solutions including, but not limited to, web development, web desigining, web/domain hosting, cms etc. We believe in making robust, future-proof applications that are easy to use and sport a good looking user interface.

Client Support - Intern

Views: 1522 | This job is expired 2 weeks, 1 day ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 3 ]
Employment Type	:	Full Time
Job Location	:	Chakupat, Lalitpur
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Apr. 11, 2024 23:55 (2 weeks, 1 day ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Less than 1 year
Professional Skill Required	:	Presentation Interpersonal Skills Communication Negotiation

Job Description

Provide exceptional customer service while responding to phone, e-mail, and online requests for technical support
Assist customers in the implementation of HR Software
Track and monitor all support cases to ensure timely resolution and follow-up
Clearly identify, document, and find solutions for customer issues and product problems
Communicate technical issues to the Development, QA/QC, and Supervisor
Contribute to documentation and knowledge base library

Education:

Bachelor's Degree in any IT-related discipline or BBA (HR specialized preference)

This job has expired.

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