Water Communication

Client Service Officer

Water Communication

Client Service Officer

We are a 15 years old design management company working with over 300+ satisfied clients across various industries including airline, automobile, hospitality, tourism, real estate, pharmaceutical, tourism, health, environment, education and SME enterprises. We apply our passionate team's varied skill sets in strategic thinking and creative design on various brand platform. By engaging your customers and partners, we make sure your brand stand out and speak up. www.water-comm.com

Client Service Officer

Views: 744 | Apply Before: 5 days, 6 hours from now

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Client servicing
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Old Baneshwor-31, Kathmandu
Offered Salary : NRs. 30,000.00 - 35,000.00 Monthly
Apply Before(Deadline) : Sep. 23, 2021 23:55 (5 days, 6 hours from now)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 1 year
Professional Skill Required : Interpersonal Communication Time Management Customer Service Organizational
Other Specification
  • Minimum graduate on any field
  • Strong written and interpersonal communication skill
  • Team player with excellent organizational skill
  • Strong analytical and problem-solving skills
  • Should have a personnel transportation

Job Description

  • Provide regular updates to the client about new features and modules
  • Make frequent client calls and visits to strengthen client relationships.
  • Analyze and resolve support calls and issues promptly 
  • Coordinate and communicate with clients to ensure that deals are finalized  
  • Utilize effective problem solving and time management skills in client service operations.
  • Develop process improvements to enhance service efficiency and effectiveness.
  • Maintain customer records by updating account information

Job Action

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