Khalti Digital Wallet

Client Service Officer

Khalti Digital Wallet

Client Service Officer

Khalti is a mobile wallet, payment gateway & service provider in Nepal. Launched in January 2017, Khalti is one of the leading online payment solution in Nepal. It allows users to pay for a range of services like basic utility payments, hotel bookings, movie and domestic flight tickets, events and many more. It is operated and owned by Sparrow Pay Pvt. Ltd. 

We offer payment solution to over hundreds of merchants across Nepal and provide seamless payments using ebanking, smart banking, cards, and wallet. Being not just limited to mobile app users, Khalti has more than 8000 POS and Agent Network providing Khalti services to end users.

Khalti is home to some of the brightest minds in the country, which includes a team of highly skilled developers and interactive marketers. Our solution-oriented approach makes us reliable for any and all kind of service you might require from Khalti with the best user experience possible.

Our goal is to simplify lives of people by bringing financial inclusivity to every individual in Nepal and take the payment industry from offline to online through best practices.

Khalti is a mobile wallet, payment gateway & service provider in Nepal. Launched in January 2017, Khalti is one of the leading online payment solution in Nepal. It allows users to pay for a range of services like basic utility payments, hotel bookings, movie and domestic flight tickets, events and many more. It is operated and owned by Sparrow Pay Pvt. Ltd. 

We offer …

Client Service Officer

Views: 417 | Apply Before: 3 days, 1 hour from now

Basic Job Information

Job Category : Sales / Public Relations
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Bakhundole, Lalitpur
Offered Salary : Negotiable
Apply Before(Deadline) : Apr. 15, 2021 23:55 (3 days, 1 hour from now)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 2 years
Professional Skill Required : Communication Interpersonal Management Marketing
Other Specification
  • Bachelor degree preferably specialization of marketing
  • Must have a driving license
  • Strong interpersonal and communication skills
  • Ability to meet deadlines
  • Familiar with CRM system and practices
  • Ability to prioritize task and functions effectively

Job Description

  • Provide regular update to the client about new features and modules
  • Make frequent client calls and visits to strengthen client relationships.
  • Analyze and resolve support calls and issues promptly 
  • Coordinate and communicate with clients to ensure that deals are finalized  
  • Utilize effective problem solving and time management skills in client service operations.
  • Develop process improvements to enhance service efficiency and effectiveness.
  • Maintain customer record by updating account information

Applying Procedure:

Interested candidates are requested to send their recently updated resume to [email protected] along with a cover letter mentioning your work and academic credentials.

Note: 

  • This particular hiring is for our parent company Janaki Technology Private Limited (Sparrow SMS) 
  • While sending your CV via mail please mention the position you are applying for

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