A BPO Company

Client Service Executive (Night Shift)

A BPO Company

Client Service Executive (Night Shift)

Transparency, Inspection & Adaptation are our main strategic plans. No hiding behind technical language, no surprise delays at the end of projects, no ambiguous expectation setting. Everyone on the same page, working towards the same goal. Our methodology builds increasing efficiency into the way we work. This means shipping code as early and regularly as possible. This is critical for getting to market quickly, where you will be able to learn and improve based on how your customers use your product.

Client Service Executive (Night Shift)

Views: 2712 | Apply Before: 1 week, 2 days from now

Basic Job Information

Job Category : Sales / Public Relations
Job Level : Entry Level
No. of Vacancy/s : [ 15 ]
Employment Type : Full Time
Job Location : Pepsicola, Kathmandu
Offered Salary : NRs. 25,000.00 Monthly
Apply Before(Deadline) : Jul. 23, 2024 23:55 (1 week, 2 days from now)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Professional Skill Required : Communication Presentation Active Listening Skills Cold Calling
Other Specification

Education and Experience

  • Intermediate (plus 2) or above
  • Previous customer service experience is preferred.

Other Qualification/Skills: 

  • Amazing customer service skills
  • Excellent communication skills, both written and verbal, in English
  • Problem-solving skills and solution-focused
  • Exceptional attention to detail and accuracy
  • Excellent time management skills and prioritization of workload
  • Ability to work in odd hours ( 7:45 PM to 4:15 AM)
  • Ability to follow instructions and work autonomously to achieve deadlines.

Offered Salary: Training + Intern Period (Approximately 3 months) for NRs. 20,000  and after the training period, NRs. 25,000 plus bonuses. 

Job location: This position could be worked from home temporarily, but should be done from the office later if required.

Work Hours: Night Shift

Job Description

  • Process the application on behalf of the clients from submission to settlement for our clients in USA.
  • Communicate with other organizations on behalf of the client.
  • Provide excellent customer service.
  • Enter data with high accuracy, keeping attention to the details on a daily basis.
  • Maintain constant communication with supervisor.
  • Take on additional responsibilities as and when required. 

What we offer:

  • An international working environment in a start-up setting, and the unique opportunity to learn.
  • Satisfactory salary and bonuses.
  • Hands-on experience in working as a team and growing a business
  • Five days working week (Monday to Friday)

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