A BPO Company
Information / Computer / Technology

Founded in Nepal in 2021, B. AND B. SOFT TECH KATHMANDU PVT. LTD. is committed to delivering top-tier IT services and training. Our mission is anchored on three key principles: Transparency, Inspection, and Adaptation. As an independent IT consultancy, B. AND B. SOFT TECH KATHMANDU PVT. LTD. specializes in software development, consulting, and training services. We are passionate about addressing our client's challenges and are focused on delivering the right solutions every time.

We prioritize knowledge-sharing and take the time to understand our clients' businesses to provide tailored solutions. B. AND B. SOFT TECH KATHMANDU PVT. LTD. is a reliable partner, resolving complex IT needs and guiding clients through the ever-evolving technology landscape. Over time, we realized that people lack the technical expertise to harness IT opportunities fully. To bridge this gap, we expanded into consultancy, offering practical, cost-effective solutions that align with our clients' goals.

We are proud to have a multi-year partnership with a US-based tech company, providing services to their clientele. B. AND B. SOFT TECH KATHMANDU PVT. LTD. serves as a strong foundation for Nepali graduates to begin their careers. Our team of over 50 professionals offers a vibrant collaborative work environment, encouraging growth and development.

Client Service Executive (Night Shift)

Views: 2138 | This job is expired 9 months, 2 weeks ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service > Customer relationship, Marketing communication
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 8 ]
Employment Type	:	Full Time
Job Location	:	Pepsicola, Kathmandu
Offered Salary	:	NRs. 25,000 Monthly
Apply Before(Deadline)	:	Feb. 18, 2024 23:55 (9 months, 2 weeks ago)

Job Specification

Education Level	:	Higher Secondary (+2/A Levels/Ib)
Experience Required	:	Not Required

Other Specification

Strong interpersonal and customer service skills, with the ability to empathize with clients and resolve issues effectively.
Excellent written and verbal communication skills are essential for client interactions and internal collaboration.
The capacity to analyze client issues, identify root causes, and develop creative solutions is crucial.
Client Service Executives need to manage multiple client accounts, so organizational skills and attention to detail are necessary.
Familiarity with the industry, the company's products or services, and competitors can be advantageous for providing informed client service.

Offered Salary: Training period (Approx 1 month) for Nrs. 20,000 plus bonuses and after training period Nrs. 25,000 plus bonuses.

Job location: This position could be worked from home temporarily but should be done from the office later if required.

Note:

Female Candidates are highly encouraged to apply.
Work Hours: Night Shift

Job Description

Process application on behalf of the clients from submission to settlement for our clients in USA
Communicate with other organizations on behalf of the client
Provide excellent customer service
Enter data with high accuracy keeping attention to the details on a daily basis
Maintain constant communication with supervisor
Take additional responsibilities as and when required.

What we offer:

An international working environment in a start-up setting, and the unique opportunity to learn.
Satisfactory salary/ Bonuses.
Hands- on experience in working as a team and growing a business
Five days working week (Monday to Friday)

This job has expired.

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