A BPO Company

Client Service Executive (Night Shift)

A BPO Company

Client Service Executive (Night Shift)

Transparency, Inspection & Adaptation are our main strategic plans. No hiding behind technical language, no surprise delays at the end of projects, no ambiguous expectation setting. Everyone on the same page, working towards the same goal. Our methodology builds increasing efficiency into the way we work. This means shipping code as early and regularly as possible. This is critical for getting to market quickly, where you will be able to learn and improve based on how your customers use your product.

Client Service Executive (Night Shift)

Views: 1940 | This job is expired 1 week, 5 days ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Customer relationship, Marketing communication
Job Level : Entry Level
No. of Vacancy/s : [ 8 ]
Employment Type : Full Time
Job Location : Pepsicola, Kathmandu
Offered Salary : NRs. 25,000.00 Monthly
Apply Before(Deadline) : Feb. 18, 2024 23:55 (1 week, 5 days ago)

Job Specification

Education Level : Higher Secondary (+2/A Levels/Ib)
Experience Required : Not Required
Other Specification
  • Strong interpersonal and customer service skills, with the ability to empathize with clients and resolve issues effectively.
  • Excellent written and verbal communication skills are essential for client interactions and internal collaboration.
  • The capacity to analyze client issues, identify root causes, and develop creative solutions is crucial.
  • Client Service Executives need to manage multiple client accounts, so organizational skills and attention to detail are necessary.
  • Familiarity with the industry, the company's products or services, and competitors can be advantageous for providing informed client service.

Offered Salary: Training period (Approx 1 month) for Nrs. 20,000 plus bonuses and after training period Nrs. 25,000 plus bonuses. 

Job location: This position could be worked from home temporarily but should be done from the office later if required.

Note: 

  • Female Candidates are highly encouraged to apply.
  • Work Hours: Night Shift

Job Description

  • Process application on behalf of the clients from submission to settlement for our clients in USA
  • Communicate with other organizations on behalf of the client
  • Provide excellent customer service
  • Enter data with high accuracy keeping attention to the details on a daily basis
  • Maintain constant communication with supervisor
  • Take additional responsibilities as and when required. 

What we offer:

  • An international working environment in a start-up setting, and the unique opportunity to learn.
  • Satisfactory salary/ Bonuses.
  • Hands- on experience in working as a team and growing a business
  • Five days working week (Monday to Friday)



This job has expired.

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