Client Relationship Officer
Innovate Nepal Group

Established in 1996, we are one of the fastest growing group into international education in Nepal offering world-class IT and Business courses for Bachelors’ & Masters’. We, ING are expanding our footprint into various locations.

We believe that building and providing value to our employees, students and partners are of utmost importance. Therefore, we are continually striving to provide them with top-notch result and support that ensures satisfaction.

We value the human capital and plan the career growth of an employee in a streamlined manner to fit his/her aspirations and organization’s requirements. With us, working in a friendly atmosphere is valued.Our goal is to give talented individuals a vibrant and opportunity driven growth who are looking at fast paced career. Come and be a part of our ambition driven team.

Client Relationship Officer

Views: 7224 | This job expired 1 week, 2 days ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Customer relationship
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Jan. 10, 2020 23:55 (1 week, 2 days ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 1 year
Other Specification

  • Excellent interpersonal, administrative and communications skills
  • Proficient in spoken and written Nepali and English.
  • Excellent customer service skills.
  • Ability to arrange and coordinate schedules for reservations

Job Description

The Customer Relation Officer is a great opportunity to be one of the full-time members and position yourself for excellent opportunities for your career growth and to build upon your experience. The position is responsible for maintaining a healthy relationship with clients, deal with their queries and issues, and sell a company’s product or bring in business as per their requirements

Duties and Responsibilities:

  • Greeting, assisting visitors, students and guardians in a friendly manner
  • Screening phone call, responding to query and providing appropriate information
  • Developing and maintaining a proper filing system
  • Manage client relationship and expectations
  • Identify and assess the client’s needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Keep records of client interactions, process client accounts and file documents
  • Understanding client requirement
  • Develop and implement appropriate prospect and client-wise negotiation strategies
  • Able to work with the development team

Applying Procedure

If you believe, you are the one, share us your story along with your updated resume and letter of interest at [email protected]

Job Action

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