Established in 1996, we are one of the fastest growing group into international education in Nepal offering world-class IT and Business courses for Bachelors’ & Masters’. We, ING are expanding our footprint into various locations.

We believe that building and providing value to our employees, students and partners are of utmost importance. Therefore, we are continually striving to provide them with top-notch result and support that ensures satisfaction.

We value the human capital and plan the career growth of an employee in a streamlined manner to fit his/her aspirations and organization’s requirements. With us, working in a friendly atmosphere is valued.Our goal is to give talented individuals a vibrant and opportunity driven growth who are looking at fast paced career. Come and be a part of our ambition driven team.

Established in 1996, we are one of the fastest growing group into international education in Nepal offering world-class IT and Business courses for Bachelors’ & Masters’. We, ING are expanding our footprint into various locations.

We believe that building and providing value to our employees, students and partners are of utmost importance. Therefore, we are continually striving to provide them with top-notch result and …

Client Relationship Officer

Views: 8307 | This job is expired 4 years, 5 months ago

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service > Customer relationship
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu, Nepal
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Jan. 10, 2020 23:55 (4 years, 5 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 1 year

Other Specification

Excellent interpersonal, administrative and communications skills
Proficient in spoken and written Nepali and English.
Excellent customer service skills.
Ability to arrange and coordinate schedules for reservations

Job Description

The Customer Relation Officer is a great opportunity to be one of the full-time members and position yourself for excellent opportunities for your career growth and to build upon your experience. The position is responsible for maintaining a healthy relationship with clients, deal with their queries and issues, and sell a company’s product or bring in business as per their requirements

Duties and Responsibilities:

Greeting, assisting visitors, students and guardians in a friendly manner
Screening phone call, responding to query and providing appropriate information
Developing and maintaining a proper filing system
Manage client relationship and expectations
Identify and assess the client’s needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Keep records of client interactions, process client accounts and file documents
Understanding client requirement
Develop and implement appropriate prospect and client-wise negotiation strategies
Able to work with the development team

This job has expired.