AlphaBetaTheta Technologies

Client Relationship Officer

AlphaBetaTheta Technologies

Client Relationship Officer

Alpha Beta Theta Technologies is an IT services and consulting business. Our purpose is to support our clients to achieve better solutions and outcomes. We are committed to making our clients’ work simpler by providing a wide range of specialized services like web development, software development and IT consulting.

Client Relationship Officer

Views: 727 | This job is expired 2 weeks, 1 day ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Customer relationship
Job Level : Mid Level
No. of Vacancy/s : [ 10 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Jan. 12, 2021 23:55 (2 weeks, 1 day ago)

Job Specification

Education Level : Bachelor
Experience Required : Not Required
Professional Skill Required : Communication Problem Solving Customer Service Microsoft Office Suite Organizational
Other Specification
  • Bachelor's Degree with relevant work experience (Freshers with good spoken English are encouraged to apply)
  • Excellent interpersonal and Communication Skills
  • Background in customer service; industry knowledge is a plus
  • Proficient in MS Office
  • Proficiency in English Language
  • A customer-oriented attitude
  • Problem-solving aptitude
  • Ability to work well with a team

Note: Working Time: Night Shift Only

Company Benefits: Incentive and lunch will be provided


Job Description

  • Build relationships with key employees among customers
  • Create plans to address clients’ business needs
  • Advise clients on creating profitable processes
  • Schedule regular meetings with customers to ensure they are satisfied
  • Act as point of contact for complaints and escalate issues as appropriate
  • Help sales team up-sell or cross-sell services and products
  • Ensure both the company and clients adhere to contract terms
  • Study competition to find new ways to retain customers
  • Set sales and revenue targets and work diligently to meet them
  • Collaborate with internal teams to address customers’ needs

Applying Procedure :

To apply for this position, please send an email: [email protected] or apply through the given link http://alphabetatheta.com

OR,


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