AlphaBetaTheta Technologies

Client Relationship Officer

AlphaBetaTheta Technologies

Client Relationship Officer

Alpha Beta Theta Technologies is an IT services and consulting business. Our purpose is to support our clients to achieve better solutions and outcomes. We are committed to making our clients’ work simpler by providing a wide range of specialized services like web development, software development and IT consulting.

Client Relationship Officer

Views: 2065 | This job is expired 3 months, 2 weeks ago

Basic Job Information

Job Category : Sales / Public Relations
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : NRs. 20,000.00 - 40,000.00 Monthly
Apply Before(Deadline) : Jun. 17, 2020 23:55 (3 months, 2 weeks ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 1 year
Professional Skill Required : Problem Solving Ms Office Skills Negotiation Communication
Other Specification
  • Bachelors Degree with relevant work experience
  • Excellent interpersonal and Communication Skills
  • Background in customer service; industry knowledge is a plus
  • Proficient in MS Office
  • Proficiency in English Language
  • A customer-oriented attitude
  • Problem-solving aptitude
  • Ability to work well with a team

Note:

Working Time:  Night Shift Only


Job Description

  • Build relationships with key employees among customers
  • Create plans to address clients’ business needs
  • Advise clients on creating profitable processes
  • Schedule regular meetings with customers to ensure they are satisfied
  • Act as point of contact for complaints and escalate issues as appropriate
  • Help sales team up-sell or cross-sell services and products
  • Ensure both the company and clients adhere to contract terms
  • Study competition to find new ways to retain customers
  • Set sales and revenue targets and work diligently to meet them
  • Collaborate with internal teams to address customers’ needs


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