AlphaBetaTheta Technologies

Software Companies

Client Relationship Officer

Views: 3077|Published on: May 19, 2020

Sales / Public Relations

Mid Level

Full Time

Vacancy: 1

Bhaktapur|

Experience: More than or equal to 1 year|

NRs. 20,000 - 40,000 Monthly

Job Description

Roles and responsibilities of this job

Build relationships with key employees among customers
Create plans to address clients’ business needs
Advise clients on creating profitable processes
Schedule regular meetings with customers to ensure they are satisfied
Act as point of contact for complaints and escalate issues as appropriate
Help sales team up-sell or cross-sell services and products
Ensure both the company and clients adhere to contract terms
Study competition to find new ways to retain customers
Set sales and revenue targets and work diligently to meet them
Collaborate with internal teams to address customers’ needs

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than or equal to 1 year

Other Specification

Bachelors Degree with relevant work experience
Excellent interpersonal and Communication Skills
Background in customer service; industry knowledge is a plus
Proficient in MS Office
Proficiency in English Language
A customer-oriented attitude
Problem-solving aptitude
Ability to work well with a team

Note:

Working Time: Night Shift Only

Skills Required

Required skills for this job

Communication

Negotiation

Problem Solving

Ms Office Skills

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 20,000 - 40,000 Monthly

Applying Procedure

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Apply Before: Jun 17, 2020

About the organization

AlphaBetaTheta Technologies

Software Companies

Kuleshowr, Kathmandu

Alpha Beta Theta Technologies is an IT services and consulting business. Our purpose is to support our clients to achieve better solutions and outcomes. We are committed to making our clients’ work simpler by providing a wide range of specialized services like web development, software development and IT consulting.