Aceon Outsource

Client Relation Executives (USA SHIFT)

Aceon Outsource

Client Relation Executives (USA SHIFT)

Aceon Outsourcing is global Customer Support, Marketing and Business Process Outsourcing company with rapid growth and steady foundation. Started in early 2017 by a team of professionals with extensive experience in business growth and outsourcing, we focus on helping companies simplify their business structure, get new clients and expand their outreach.

Aceon Outsource as a BPO handles both front office outsourcing and back office outsourcing, . As a Front office outsourcing services We can help you by dealing with customers, interactions which includes phone conversations, email, fax and other forms of communication with customers and marketing. As a back office which includes internal business functions such as billing or purchasing. We even help manage tasks like data entry, data management, surveys, payment processing, quality assurance and accounting support.

Aceon Outsourcing is global Customer Support, Marketing and Business Process Outsourcing company with rapid growth and steady foundation. Started in early 2017 by a team of professionals with extensive experience in business growth and outsourcing, we focus on helping companies simplify their business structure, get new clients and expand their outreach.

Aceon Outsource as a BPO handles both front office outsourcing and back office …

Client Relation Executives (USA SHIFT)

Views: 2537 | This job is expired 1 month, 1 week ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Client servicing, Customer relationship, Direct marketing, Marketing communication
Job Level : Mid Level
No. of Vacancy/s : [ 10 ]
Employment Type : Full Time
Job Location : Subidha Nagar Tinkune Kathmandu
Offered Salary : NRs. 20,000.00 - 30,000.00 Monthly
Apply Before(Deadline) : Apr. 19, 2024 23:55 (1 month, 1 week ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than 1 year
Professional Skill Required : Work Under Pressure Customer Care Project Planning
Other Specification
  • Should be able to communicate in English
  • Some experience is desirable though Fresher may apply
  • Good communication skills in English
  • Must have good convincing and interaction skill
  • Mature attitude with a capability to discuss business issues
  • Should know how to excel and exceed customer’s expectations by going the extra mile even in moderately stressful situations
  • Friendly personality and team player
  • Ability to work under pressure
  • Knowledge of Telemarketing and Customer Care will add an advantage

Job Type: Night Shift Full Time
Office Time:  8:15 pm to 4:45 am (Nepali Time)


Job Description

Why to be the part of our team ?

Our Strength- Aceon Outsource (BPO) has become great way to reduce overhead and increase productivity and output outside of core business offerings. From back/front office services to HR services Aceon Outsource have carried a number of business operations Including 24/7 Hotline from Nepal Red Cross during Earthquake back in 2015 and many more global businesses. Choosing the right BPO Company for your business can bring a devastating growth.

Our Team Expertise- Our real strength is in our team with the over a decade experience on Customer service, Sales and marketing. How we develop our team for excellence, culture and how we lead with purpose. As an industry leader, we have received several awards and recognition for our service excellence, although that’s not the reason why you should choose us! We have built a brand model that is unique.

Your Job Role Will be 

  • Provide a high quality phone and customer service support for end-user customer
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Generate sales leads
  • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
  • Utilize computer technology to handle high call volumes

Note : It is a full time Night Shift Job which is fully office based. Employee will be 80% engaged into communication to help the USA customers.


This job has expired.

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