We are currently seeking a Client Relation Executive to join our team. This role is perfect for an individual who is passionate about providing exceptional customer service and is looking to kick-start their career in the industry.

Key Responsibilities:

• Build and maintain strong relationships with existing clients through regular communication and follow-up
• Understand the needs and requirements of clients and provide them with appropriate solutions and services
• Ensure timely and efficient delivery of services to clients by coordinating with relevant departments
• Keep track of client accounts and provide regular updates to the management
• Identify new business opportunities by researching and analyzing market trends
• Collaborate with the sales team to increase revenue through upselling and cross-selling to existing clients
• Resolve any client complaints or issues in a prompt and professional manner
• Conduct regular client satisfaction surveys and report findings to the management
• Participate in client meetings and presentations to showcase company services and build strong rapport
• Keep updated with industry trends and competitors' activities to provide valuable insights to the management.