Client Interaction:

• Serve as the main point of contact for prospective students and their families.
• Provide detailed information about UK universities, courses, admission processes, and visa requirements.
• Assist clients with application forms and ensure all required documents are submitted on time.

Customer Service:

• Handle inquiries via phone, email, and in-person meetings.
• Address client concerns and provide timely resolutions.
• Maintain high levels of customer satisfaction by offering personalized services.

Relationship Management:

• Build and maintain strong relationships with clients to understand their needs and preferences.
• Follow up with clients regularly to provide updates and gather feedback.
• Coordinate with internal teams to ensure a seamless client experience.

Event Coordination:

• Assist in organizing and managing educational fairs, open days, and assessment events.
• Represent AH&Z Associates at various promotional events and seminars.

Reporting and Documentation:

• Maintain accurate records of client interactions and transactions.
• Prepare regular reports on client activities and feedback.
• Ensure compliance with company policies and procedures.