Founded in 2080 B.S, Star Micro Insurance Co. Ltd was born out of a vision to create a more inclusive and fair insurance landscape. We recognized that many people, including those in low-income and vulnerable communities, were often left without the safety net of insurance when they needed it the most. This droves us to develop micro insurance products specifically designed to cater to these unique needs.

Claim Department Head

Views: 2590 | This job is expired 11 months, 1 week ago

Basic Job Information

Job Category	:	Banking / Insurance /Financial Services
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	May. 31, 2024 23:55 (11 months, 1 week ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 3 years
Professional Skill Required	:	Leadership Attention to Detail Communication Time Management Problem Solving

Other Specification

Education: Minimum Bachelor’s Degree
Minimum of three years’ experience in Claim Department in Non-Life Insurance Company.
Salaries and facilities: As per rule of company : Negotiable
Two Wheelers and License Required
Prior Work Experience in Claim Department (All portfolio will be a plus point)

Job Description

Manage and lead the claims team, providing guidance, training, and coaching to ensure consistent high performance
Develop and implement streamlined processes and procedures to improve claims handling efficiency and customer experience
Conduct quality assurance reviews to ensure compliance with company policies, regulations, and best practices
Analyze claims data and trends to identify opportunities for process improvements and cost savings
Collaborate with other departments to resolve complex claims issues
Maintain updated knowledge of relevant laws, regulations, and industry standards pertaining to non-life insurance claims
Manage reserves and settlements within designated authority limits, escalating larger claims appropriately.
Prepare regular reports and presentations for senior management on department activities and performance metrics.
Direct the entire process of claims, including evaluation, investigation, negotiation, and settlement
Ensure strict adherence to company policies, industry regulations, and legal requirements throughout the claims handling process to mitigate risks and maintain compliance.