SmartDai is a fast-growing, tech-driven on-demand service marketplace app connecting customers with verified local professionals for home services (cleaning, plumbing, electrical, repairs), beauty, wellness, tutoring, and more. Powered by AI-matching, real-time tracking, secure payments, and a seamless user experience, SmartDai is redefining convenience and trust in the gig economy.

CEO

Views: 103 | Apply Before: 2 weeks from now

Basic Job Information

Job Category	:	General Mgmt. / Administration / Operations
Job Level	:	Senior Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Tokha, Kathmandu
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Nov. 15, 2025 23:55 (2 weeks from now)

Job Specification

Education Level	:	Graduate (Masters)
Experience Required	:	More than 4 years
Professional Skill Required	:	Work Under Pressure Counseling Team Management Costing Supervision

Other Specification

Master’s degree in Business Administration, Management, or a related field.
Minimum 4 years of experience as a CEO or similar role.
Demonstrated success in scaling operations, fundraising, and building high-performance teams.
Strong strategic, analytical, and financial acumen.
Deep understanding of marketplace economics, customer acquisition, retention, and monetization strategies.
Exceptional leadership, communication, and stakeholder management skills.

Job Description

The CEO will be the visionary leader driving SmartDai from its current growth stage to a category-defining platform in the on-demand services space. You will own full P&L responsibility, shape product strategy, scale operations, secure funding, and build a high-performance culture. This is a hands-on role ideal for a proven founder or operator with deep experience in marketplace apps, gig economy, or consumer tech.

Key Responsibilities:

Vision & Strategy: Define and execute the long-term roadmap to achieve market leadership in on-demand services, including geographic expansion, category diversification, and AI-driven personalization.
Product Leadership: Partner with the Product team to prioritize features like dynamic pricing, service bundles, subscription models, and pro retention tools that drive user growth and retention.
Growth & Marketing: Scale customer acquisition and lifetime value through performance marketing, partnerships, referral programs, and brand-building.
Marketplace Operations: Optimize supply-demand balance, service quality, pricing algorithms, and fraud prevention to ensure 95%+ customer satisfaction and pro earnings growth.
Fundraising & Finance: Lead Series A/B+ rounds, manage burn rate, and deliver unit economics (contribution margin, take rate) that attract top-tier investors.
Team Building: Recruit, mentor, and retain A-player talent across tech, operations, marketing, and customer support; foster a mission-driven, execution-focused culture.
Partnerships & Expansion: Forge strategic alliances with property managers, corporate clients, insurers, and payment providers to unlock B2B and embedded opportunities.
Compliance & Risk: Ensure regulatory compliance and build scalable trust & safety systems.
Metrics & Reporting: Deliver transparent KPIs to the Board.